TRS Yucatán Hotel

Lisa Nowaczyk

Wow! I absolutely recommend this Resort if you're looking for a relaxing luxury adults vacation!!! It can also be a very romantic vacation. The the number one reason why we return to this Resort is the high level of service and how gracious the staff are to the guests! They truly do make you feel very welcome and like they are happy to help you. It's such a rare thing anymore. The beds are comfortable in the air conditioning works well, the scenery is so tropical and beautiful. The drinks are very tasty,fresh and they do offer top shelf liquors. There are so many restaurants to choose from and we never had a bad meal! They even give you access to their three adjoining resorts, those three are family-friendly but those folks can't bring children to the TRS adult only area, this truly is an adult-only Resort with pools for just adults, restaurants and bars. I highly recommend folks attend the Chic cabaret show, it's extremely entertaining, it's one of the few things that cost extra but it's definitely worth it and it would probably be 3 to 5 times the cost if it was offered in a major city in the US. I just want to mention a few standout employees that we encountered. The waitress Martha at Helios restaurant gave us incredible service at breakfast and lunch! She's one of the best waitresses I've ever experienced in my life! The concierge Fernanda always made sure all the guests had an exceptional experience. Abraham Pat was our waiter at Chic cabaret and Chic Bingo and he wowed us with his service as well! We are definitely coming back again next year and I'm bringing my parents as well!

Kaitlyn Fudge

Our stay was absolutely wonderful at this resort. It’s been such a relaxing, joyful honeymoon. Something that really stood out to us was Luis Gerardo and his excellent service. We felt right at home with his care and hospitality at both the beach and at the pool later in our stay. Truly, he made our trip special. The beach and pools were amazing. The food and drinks were incredible. We look forward to visiting again!

Chelsey Fontaine

5 star all around! We stayed at TRS for our honeymoon and had the most romantic, fun and relaxing trip! Seamless checkin, with Kelly and Natalia (PTC). We stayed in the romantic bungalows, the initial one we were placed in was facing the other villas and we wanted something facing the trees, we asked and there was no issues with the switch! Our butlers Eric and Patricia were amazing, any questions or things we needed they always had it covered! Everything was clean and comfortable! The food around the entire resort was incredible! We did not have any bad food the entire week were there. Need to make reservations for dinner but our butlers handled that! We gave them a list of places we wanted to try and they plotted it all into our week for us. We even received special tables with rose petals and notes and gifts because it was our honeymoon! Everyone went above and beyond to make our stay special and enjoyable. The Mayan tour by Alejandra was great! The authentic tacos at the end was a highlight. Bar Gaia, absolutely incredible! Especially Luis Blume and Enrique Uc and Francesco Che. So fun and always ready to make whatever drink you want or surprise you with some tasty new ones your haven’t tried yet! Luis doing some magic tricks on the side for some fun entertainment too! We had a blast! Bingo and Chic are an absolute must! The entertainment and dancers are phenomenal! The infinity pool was probably our favourite pool, relaxing, fun and easy access to drinks and food. The beach isn’t very large but the sand is so soft and lots of place to swim, just look out for the rocks. Overall, this resort was everything and more! Every staff member we encountered was so friendly and helpful. We would 100% go back!

John Suhodolsky

4th stay to the Grand Palladium, 1st stay at TRS. Cannot wait to come back to TRS. The service and amenities are fabulous. A cart was always there for us if we need one. The TRS pools are fantastic, with great bars for food and drinks, and wonderful bartenders and servers. Plus, we got to watch 3 weddings from the Travel Club pool area. I do not remember the bartender at Los Rocas, but he made my walk back to the villa a whole lot better with tequila shots and margaritas!! All of the restaurants have wonderful menus with a good selection of food for everyone to enjoy. Oscar at El Gaucho was top notch and just fun to have as a server. Though not TRS, I want to mention that the redo of the White Sands pool is perfect. My wife is 5'1" and she loved being able to walk the entire pool without a float. We lucked out with no seaweed at the beach the whole week we were there and the water was really clear for snorkeling. Go play Bingo at Chic. It was a lot of fun, with cool prizes. Dare to be wrong on Bingo...you might like the penalties. Not that this should be the last thing I mention, but the Villas butlers are the most valuable resource that TRS offers. The information and assistance they offer cannot be measured. Our trip was so much better due to Maggie and Alexis at Villa 60.

Rosanna Vidaurri

This resort is very nice with beautiful white sand beaches. Service is spectacular whether while dining, at the pools, or on the beach. It is surrounded by beautiful vegetation with palm trees and lush jungle areas. Even on overcast days it is still paradise! And the entertainment is beautiful and fun. I didn’t take an abundance of pictures because I was just living in the moment. I stayed a full week and would definitely go back!