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  Back Home Destinations Caribbean Mexico Playa Del Carmen Grand Riviera Princess Hotel   
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Located In: Playa Del Carmen

Grand Riviera Princess Hotel

Google Logo 4.4 Google reviews (11332)
Best Price From £1199pp
Dec 2025
£1199 pp
All Inclusive
Jan 2026
£1629 pp
All Inclusive
Feb 2026
£1719 pp
All Inclusive
Mar 2026
£1689 pp
All Inclusive
Apr 2026
£1379 pp
All Inclusive
May 2026
£1469 pp
All Inclusive
Jun 2026
£1459 pp
All Inclusive
Jul 2026
£1629 pp
All Inclusive
Aug 2026
£1649 pp
All Inclusive
Sep 2026
£1459 pp
All Inclusive
Oct 2026
£1479 pp
All Inclusive
Nov 2026
£1549 pp
All Inclusive
Dec 2026
£1549 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan insp...

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan inspired architecture with thatched roofs and enjoys a blissful setting next to powdery white sands and crystal-clear ocean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite featuring a myriad of amenities and dine in a range of superb thematic restaurants where Asian, Italian, Swiss and Mexican cuisines are among the culinary delights which await. There’s a cutting-edge fitness centre for an energetic holiday workout and a sumptuous spa delivers the ultimate pampering experience. A host of other wonderful amenities which add to the appeal of the Grand Riviera Princess Hotel include a kids club, theatre, casino, disco, tennis, play area and a packed programme of evening entertainment.

How far is the nearest beach?

The resort is next to a long sandy beach.

Distance from the airport

Cancun International Airport is approximately 50km away from Grand Riviera Princess Hotel.

Pools
Restaurant
Bar
Restaurant
Kids Club
Spa
Wifi
Beach
Golf
Parking
Gym
Click to read more
Accommodation
Junior Suite
  • 150 Junior Suites
  • 1 King Bed or 2 Double beds, with sofa
  • Bathroom with Shower
  • Hair Dryer with Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite
  • 396 Deluxe Junior Suites
  • 1 King Bed or 2 Double Beds, with sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite Swim Out
  • 42 Deluxe Junior Suite Swim Outs
  • Direct Pool Access
  • 1 King Bed or 2 Double Beds with Sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 3 persons (13 years old +)
Lagoon Villa Suite
  • 24 Lagoon Villa Suites
  • 1 King Size Bed
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Hot Tub
  • Free 1 Day Spa Package (30 minute massage, facial, exfoliation of feet and hands) per person, per stay (4 nights minimum stay)
  • Maximum Occupancy: 2 Adults (18+)

minimum stay required: 4 nights

Platinum Suite
  • 96 Platinum Suites
  • 1 King Bed or 2 Double beds, sofa
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 32" Plasma TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Master Suite
  • 2 Master Suites
  • 1 King Size Bed, Living Room and Dining Room
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace, Makeshift Bed, Table for 6 pers.
  • Coffee Maker, Mini Kitchen
  • Iron and Board
  • Telephone in Room, Bathroom and Living Room
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans and 2 Ceiling Fans on the Terrace
  • 24 Hour Room Service
  • VIP Bracelet & Use of Exclusive Platinum Lounge
  • Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slipper per room
  • Private Check-in and Welcome Drink
  • Domestic, International & Premium Brand Drinks (aged liquors, wines and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Area on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • Free 1 Day Spa Package 30 minutes massage, facial, exoliation express of feet and hands) per person, per stay (4 nights minimum)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • 1 Exclusive and Private dinner (location to be chosen on destination/ set menu)
  • Option to get Massage Service and Any Other Special Treatments in the Room (extra charge apply)
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Facilities

Facilities

  • 12 Swimming Pools - Some With Internal Hot Tubs (8 Main Ones for Adults and 4 for Children)
  • 2 International Main Buffets
  • 7 A La Carte Restaurants* (1 Italian, 1 Grill, 1 Seafood, 1 Mexican, 1 Asian, 1 Gourmet International & 1 Swiss)
  • 9 Bars (including swim-up bars)
  • 24 Hours Sports Bar
  • Fully Equipped Fitness Centre
  • Daytime Organised Activities and Nightly Entertainment at the Princess Theatre
  • Disco Lounge Areito (exclusive for adults 18+)
  • Non-motorised water sports (free-use)
  • Archery (18+)
  • Daytime Mini-Club (ages 4-12 years with swimming pool, outdoor patio with games)
  • 6 Tennis Courts
  • 1 Paddle Court
  • 1 Pickleball Court
  • 1 Multi-Use Court (basketball, soccer etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Internal Transportation
  • Free Wi-Fi

With Extra Charge:

  • SPA Service
  • Medical Centre
  • Meeting Facilities
  • Business Centre
  • Shops
  • Room Service (Junior Suite, Junior Suite Deluxe, Junior Suite Deluxe Pool Access)
  • Wedding Packages
  • Golf Packages at External Golf Course (subject to availability)
  • Tennis Lessons
  • Babysitting
  • Chill Out Beach Club and Restaurant
  • Laundry Service
  • Aquatic Sports Centre (motorised water sports)

*the opening and closing of restaurants is subject to occupancy without prior notice

All-Inclusive

All-Inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

At the Grand Riviera Princess Hotel, the All Inclusive is 24 hours

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Orange Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • Theme nights

Green Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • International cuisine

La Vaqueria Restaurant

  • Grilled fare for dinner

Restaurant Mama Mia

  • Italian cuisine for dinner

La Hacienda Restaurant

  • Mexican cuisine for dinner

Restaurant La Fondue

  • Swiss cuisine for dinner

Restaurant Miso Thai

  • Asian cuisine for dinner

Las Olas Restaurant

  • Fish and seafood for dinner

La Fleur Restaurant

  • International cuisine for dinner

Chill Out Restaurant

  • Delicious fare for breakfast and dinner

Snack Sunset Restaurant

  • International buffet for breakfast and lunch

Snack Riviera Restaurant

  • International buffet for breakfast and lunch
Hotel Reviews
Google Logo 4.4 Google reviews (11332)
Kathleen Mc Laughlin
There should be regulations on what they consider a 5 star Hotel/resort. I never go out of my way to complain, I'm normally about positive reviews but I have never been so disappointed by a hotel or the lack of service by management. I wanted to treat myself to a 3 day all-inclusive resort after visiting a friend in the Yucatán. I worked hard to be able to save for that. I chose this resort because I wanted a higher level of service compared to a 3 or 4 star. 1st night I get there, my hot tub isn't working. They finally fix it the next day. I get in and there was scum coming out of the jets, which is a big sanitation issue. My room had a burnt light and missing plugs. There was even what seemed like a booger by the edge of the hot tub. It was also dusty my the bed side tables which triggered my allergies.Management didn't seem to be bothered by any of it. It's a 5 star resort per their rating, so the level of cleanliness should match. The rooms are outdated, the food is bland and repetitive. Half the resort was closed. They offered me a cheap bottle of sparkling wine (which they called champagne) but everything is already included or a 15 minute foot massage. I should of been moved to a different room the 1st night. They also didn't clean any of the sargassum on the beach. The only thing I can't fault is the servers and bartenders, they were all very friendly and efficient and a big shout out to them. The management is by far the worse and they need training on how to handle situations like these promptly. They even refused to help me book a transport back to the hotel because I didn't use their website (my credit card wasn't allowing me without a verification text which I couldn't receive). If anyone would like to see videos, I also have a few.
Judson Wong
There’s not a word that can describe the level of disappointment with this resort. The person trying upsell you was late twice and both times he said we had the wrong time. Food was absolutely barely passable for a 3 star let alone a 5 star. The omelette chef didn’t understand english so there was a lot of confusion and ignored responses when U tried to explain my wide’s tomato allergy. I wound up eating hamburgers for 3 days because that was all I could find appealing from the food selection. People who think this speciality restaurants food is good really need to try a nice restaurant in a nice resort. Rooms were clean but dated. Location is close to nothing. Their premium liquor is everyone elses regular liquor. Don’t waste your time. There are better values. Will not come back.
Michelle Chávez
We were looking for a place to rest, enjoy, eat and forget all the life stress. This place is perfect. Delicious food, there’re multiple restaurants with different thematics, you can find your favourite one. Also, we were able to enjoy the pool, basically because there weren’t many people. Only one problem - TV is a dinosaur. I consider it should be a good option change it to make the room perfect. People are complaining about animals in the hotel, but come on! Is a natural place where you can live together with the nature. Just make sure to not leave any kind of food in your bags 🤓.
RSP RSP
10 out of 10 in my books!!!! So many activities to see & do all included in the 'all inclusive' price!! 💗 Amazing Amazing Food in buffets or A la Carte's Seriously Amazing Stayed in the Adults only side but visited each of the resorts Each ground level room is a swim up room... all rooms are fabulous The Staff are truly amazing ♥️ they do such an amazing job The grounds are stunning & lush & well maintained At the lobby they have a shuttle that runs to & from Playa Del Carmen many times throughout the day for $5. Per person Pools are cleaned & maintained daily I'd heard many people previously complain about the seaweed on the ocean/beach... i will never understand why people complain about 'natural nature' but i can say there was minimal seaweed on the beaches and the beaches are well maintained!!! The nightly entertainment is incredible
Angela Hawrylak
Oct 12 to 23, 2025. Knew ahead of time under construction. Loved our time there. Food was overall great. No one went hungry. Large resort, happy to use their transportation system. Went with hubby who has mobility issues so we rented a scooter ahead of time. Resort is 99 percent mobility friendly. Had a swimout, best decision with direct access to pool. Upgraded to platinum bracelet and made use of room service and platinum beach area. People like Enrique helped us with reservations and helping make my daughters engagement surprise special. Martin on transportation was charming and sweet and very accommodating and Franciso and Juan were attentive as our food service along with all the staff who make a vacation a lovely memory. Happy with our stay. Maybe not perfect as we did have less restaurants open and limited area, will be back when they have completed so we can enjoy the full experience. We went with no expectations in order to have no disappointments, we as a family of 6 adults were beyond pleased with the overall resort. They gave us the best they had to give during their upgrading. Thank you for the memories!!! Negative, did find the photo package very expensive as well of all the restaurants the Italian did not appeal to us as the chicken was undercooked and we found the new restaurant a bit dark. Steakhouse was delicious and la hacienda gave us some great entertainment. The new theater is amazing as well the ice cream shop is for everyone and it is lovely!!! Beach is large, animals plenty and coatis mischievous and adorable
More...

BEST PRICE FROM Flight & Hotel
£1199pp
Dec 2025
£1199pp
All Inclusive
Jan 2026
£1629pp
All Inclusive
Feb 2026
£1719pp
All Inclusive
Mar 2026
£1689pp
All Inclusive
Apr 2026
£1379pp
All Inclusive
May 2026
£1469pp
All Inclusive
Jun 2026
£1459pp
All Inclusive
Jul 2026
£1629pp
All Inclusive
Aug 2026
£1649pp
All Inclusive
Sep 2026
£1459pp
All Inclusive
Oct 2026
£1479pp
All Inclusive
Nov 2026
£1549pp
All Inclusive
Dec 2026
£1549pp
All Inclusive

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