Hotel El Duque

kerbside motors

We stayed here for 7 nights. It was our first holiday abroad with two kids and it really was great! We as a family are very picky eaters and there was always something for us to eat. The entertainment was great they have a kids mini disco then either quiz or bingo then entertainment and each night was different which was great. We went to the bigger pool when having a pool day and the kids absolutely loved it, they had inflatables for all guests to use and there was no race for us beds so even if you went down later on you still got a bed. You are right next to the shops which has a supermarket there which is really handy if you need things. So many walks around and although the beach is a distance and a hill back to the hotel that didn’t put us off. Fresh towels everyday also. We had to strip the main bed and left the sheets and came back to a freshly made bed. Would definitely stay again and it made our first family holiday abroad experience great. Children were ages 8 &12.

Andrea Nemesova

Today we returned from our 10 days all inclusive family holiday and I would like to give my sincere feedback on this hotel. Rooms are clean and very spacious. Cleaners come in every day changing towels, filling up toilet paper and also clean the apartment. Beds are very comfortable, wardrobes spacious with plenty of hangers. You also have a free safe to keep your passports etc. safe. We stayed in a studio apartment and I was very pleased with it . I had the ocean view and a nice little balcony to chill outside in the evenings 😊 Service - every single member of staff works very hard to keep up a good standard, making sure everyone is happy and comfortable. They always have a big smile on their face and welcome you no matter if it's morning or evening. A big shout out to the entertainment staff keeping adults and children entertained throughout the day 😊 Location - the hotel is located in a very good area with a short distance walk to shops, bars, beach etc... There is a shopping centre right on the front of the hotel, I found that very convenient. Food - Food was good and freshly cooked every day. There's plenty of choices and a good variety of everything. Overall I recommend this hotel to anyone who is visiting Tenerife with family. If I return, I will be definitely visiting this hotel again 😊

Sam Bird

We have just spent a week in this hotel and I can honestly say it’s a great hotel. Spotlessly clean, there is always someone cleaning somewhere which is lovely to see. We had an apartment which was filled with a full kitchen and living room area… very spacious. The balcony was huge with a pool view which was lovely. Don’t get me wrong rooms could do with a bit of paint as was a little run down but that didn’t impact the stay. Only criticism was no air con just a fan which did nothing, it was cooler outside than in. Food was good as a picky eater, there was always something I could eat which makes a change. Would have been nice to have snack bar in between meal times. Location was okay too plenty of shops around and opposite the market which was ideal, a bit of a walk to the beach and main area 20-30 minutes with a huge hill to come back. Main Pool area- plenty of sunbeds and there wasn’t any race to get them always some available throughout the day, there wasn’t any race also inflatables available for anybody to use in the pool. The pool was a great size also. Overall, lovely place to stay and would recommend this hotel.

Laila

The hotel was very good. We went all inclusive for a week as a family and it was very enjoyable. All inclusive food was okay and edible with lots of choices.Around the area the beach is a 10-15 minute walk and if you continue a little further their is a harbour where you can book water sports such as jet skis.It is overall very clean.the local area shops by the beach shut at about 11 pm on weekdays except from a few bars so it’s very family oriented area. Overall the hotel is quite good for families and would recommend.

Dave Gorman

Just arrived and very impressed with everything upto now. Now been here a few days a few things that need attention. Pool area needs a good looking at as the concrete floor is breaking up and a couple of kids received cuts from broken tiles. All complaints to hotel and Jet2 rep by parents of injured kids totally ignored and no attempt to rectify the broken tiles. I had to warn and show new arrivals with very young children the areas of broken tiles around the small kiddies pool. There is one male and female toilet for the large main pool area- not good and it is minging Positive! All the staff are lovely and very helpful. The restaurant is excellent for a three star hotel and so is the food. Quite impressed with the room cleaning on turn around day for new arrivals. The bathrooms need a refurb with the baths replaced with a walk in shower.