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Located In: Mexico

Excellence Playa Mujeres

Google Logo 4.9 Google reviews (16755)
Best Price From £2139pp
Nov 2025
£2289 pp
All Inclusive
Dec 2025
£2479 pp
All Inclusive
Jan 2026
£2859 pp
All Inclusive
Feb 2026
£3019 pp
All Inclusive
Mar 2026
£2879 pp
All Inclusive
Apr 2026
£2819 pp
All Inclusive
May 2026
£2749 pp
All Inclusive
Jun 2026
£2619 pp
All Inclusive
Jul 2026
£2669 pp
All Inclusive
Aug 2026
£2379 pp
All Inclusive
Sep 2026
£2139 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
More...
Overview

Overview

Enter a world of pure luxury and indulgence at the exquisite adults-only all-inclusive resort, Excellence Playa Mujeres in Mexico’s playful paradise of Cancun. With no less than ten restaurants and eleven bars at the hotel, you’ll be spoilt for ch...

Enter a world of pure luxury and indulgence at the exquisite adults-only all-inclusive resort, Excellence Playa Mujeres in Mexico’s playful paradise of Cancun. With no less than ten restaurants and eleven bars at the hotel, you’ll be spoilt for choice during your stay. Each of the romantic suites include a private Jacuzzi tub for two, along with all the mod cons for a thoroughly comfortable stay. Upgrade to an Excellence Club Suite for exclusive benefits that will take your beach break to the next level of holiday heaven.

How far is the nearest beach?

Excellence Playa Mujeres resort is located directly on a pristine sandy beach.

Distance from resort centre

Cancun city centre is about a 15-minute drive away, while Playa del Carmen can be reached in just under an hour.

Distance from airport

Cancun International Airport is approximately 28km away from Excellence Playa Mujeres resort.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Adults-Only
Click to read more
Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized 4-poster bed or 2 double beds
  • Marble bathroom with a double shower for 2
  • Private Jacuzzi with indoor and outdoor access
  • Bathrobes and slippers
  • Large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Coffee and tea making facilities
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Swim-Up Suite
  • Furnished terrace with direct access to the pool
  • King-sized 4-poster bed
  • Marble bathroom with a double shower for 2
  • Private Jacuzzi with indoor and outdoor access
  • Bathrobes and slippers
  • Large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Coffee and tea making facilities
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Terrace Suite with Plunge Pool
  • Furnished terrace with plunge pool
  • King-sized 4-poster bed
  • Marble bathroom
  • Private Jacuzzi and open-air shower
  • Bathrobes and slippers
  • Sitting area with large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Coffee and tea making facilities
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Excellence Club Junior Suite Pool View
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace
  • King-sized 4-poster bed
  • Marble bathroom with a double shower for 2
  • Private Jacuzzi with indoor and outdoor access
  • Bathrobes, slippers and luxury toiletries
  • Large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Premium minibar
  • Nespresso machine and tea making facilities
  • Fresh fruits and petit fours
  • Complimentary newspaper
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
  • Dedicated concierge
  • Free Wi-Fi

Facilities

Facilities

  • Private beach area
  • 7 swimming pools (heated in winter)
  • 5 pool-integrated whirlpools
  • 4 independent hot water Jacuzzis
  • Water sports including kayaks, snorkelling, paddle boarding and wind surfing
  • Miile Spa island
  • State-of-the-art fitness centre
  • Fitness activities including aerobics, yoga and a jogging trail
  • Tennis courts with tennis lessons available
  • Beach football and volleyball
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Table tennis, darts and board games
  • Bicycle tours
  • Beauty salon
  • Library
  • Tour desk
  • Evening entertainment including live shows
  • 10 restaurants
  • Beach snack grill
  • 11 bars
  • Meeting and event facilities
  • Wedding facilities
  • Laundry service
  • 24-hour room service
  • Concierge service
All-Inclusive

All-Inclusive

Guests choosing the all-inclusive package at Excellence Playa Mujeres receive a 24-hour service that includes the following:

  • Breakfast, lunch and dinner at 1 of 10 dining venues
  • Drinks available at 11 bars throughout resort
  • Snacks during the day
  • Takeaway wood oven pizza
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international premium and locally branded alcoholic drinks
  • 24-hour room service
  • Pool and beach waiter service
  • Non-motorised water sports including paddle boarding, snorkelling and windsurfing
  • Introductory scuba diving lesson
  • Access to the fitness centre
  • Access to the tennis courts
  • Daily activities and evening entertainment
  • Welcome cocktail and cool towel
  • Free Wi-fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Excellence Club

Excellence Club

The ultimate luxury experience can be found at the Excellence Club in Playa Mujeres. Guests staying in these suites will enjoy the following privileges:

  • Exclusive access to the Club Lounge
  • Snack buffets and drinks available in the lounge
  • 1 Aqua Wellness Spa treatment per person, per stay
  • Access to 2 private pools and 2 independent Jacuzzis
  • Premium suite with the best views in resort
  • Premium minibar in-suite
  • Fresh fruits and petit fours in-suite
  • Luxury Bvlgari toiletries in-suite
  • Complimentary beach bag
  • Fresh flowers on arrival
  • Sparkling wine on arrival
  • Upgraded room service menu
  • Complimentary daily newspaper
  • Express check-in and check-out service in the lounge
  • Private concierge service
  • Access to computers and Wi-Fi in the lounge

Please note that details are subject to change. You will be provided with full details of the Excellence Club on arrival at the hotel.

Dining

Dining

Toscana

  • Buffet-style dining, plus an a la carte menu for dinner
  • Cuisine: International and Italian
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Local Mexican fish and seafood specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Barcelona

  • Stylish restaurant with an a la carte menu
  • Cuisine: Mediterranean
  • Open for dinner
  • Dress code: Casual elegance

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Excellence Playa Mujeres’ newest restaurant
  • Cuisine: Contemporary Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open for dinner
  • Dress code: Casual elegance

The Grill

  • Relaxed venue with a la carte menu
  • Cuisine: Steakhouse
  • Open for lunch and dinner

Sport Bar

  • Lively bar with a big screen
  • Cuisine: Snacks and light bights
  • Open for lunch and dinner
  • Dress code: Casual
Hotel Reviews
Google Logo 4.9 Google reviews (16755)
Haeun Park
Excellence Resort truly lives up to its name; this was by far the best resort I’ve ever visited! Everything about our stay was perfect, from the service and food to the atmosphere. It was the ultimate getaway. A heartfelt thank you to the incredible staff who made our anniversary so special and unforgettable. Eduardo was absolutely phenomenal; he brought so much energy, fun, and positivity to every activity. His enthusiasm was contagious and truly elevated our experience. Jayden was extremely helpful and friendly. And Sully made our beach day unforgettable with her thoughtful surprises; she made us feel truly celebrated. Our favorite dining experience was at Magna, the exclusive restaurant for Excellence Club members. The food was absolutely delicious, and our server Marvin made the evening even better with his warm and attentive service. That restaurant alone made the club upgrade completely worth it! I can’t say enough about the kindness and hospitality of the staff; they truly made us feel like family. I’m already counting down the days until our next visit!
Lindsay Wilenski
We are so glad we had the pleasure of spending our honeymoon at Excellence Playa Mujeres. We had read so many great reviews beforehand, but this resort completely blew our expectations away. From the moment we arrived, we were in awe of the beauty of the property — lush, immaculate, and peaceful everywhere you look. The variety and quality of food and drinks were incredible. Every meal felt like a special occasion, and there were so many options that we never ran out of new things to try. The cocktails were delicious, and we could really taste the care that went into every detail. What truly made our stay unforgettable, though, was the staff. Sully, José, and Gustavo (just to name a few) were exceptional — friendly, attentive, and genuinely caring. They went above and beyond to make us feel welcomed and celebrated. Every interaction was filled with warmth and professionalism. Excellence Playa Mujeres lived up to its name in every way. It was the perfect setting to start our married life together, and we’re already dreaming about coming back for an anniversary trip.
Katherine Dressel
We visited Excellence Playa Mujeres for the first time in October 2025 and it will certainly not be the last time. Everything was outstanding, especially all of the little details and thought put into the Excellence Club experience. We spent most of our time in the EC beach area, receiving exceptional service from Yudiel, our beach concierge. He was consistently surprising us with lovely gestures (Sand art! Chocolate covered strawberries! A fun beverage in a coconut that looked like a monkey!) and helping us with things we didn’t realize we needed (additional towels for comfort, and moving loungers to a more shaded position after we both make the rookie mistake of getting sunburned on day 1). I highly recommend getting the EC club upgrade so you can enjoy Yudiel’s outstanding service in the EC beach area. My husband loves the beach which is part of why we chose EPM. It was the best beach experience I’ve had in the last two decades. Luis kept us in fresh, cold beverages on the beach, and Cesar made us some excellent drinks at Martini while we were waiting for our room. The rest of the grounds were lovely as well and we enjoyed our dinners. We stayed in building 9 and I would absolutely recommend— it was conveniently located near The Kitchen Table and Aroma coffee bar (my personal favorite), with a very short stroll to the beach area. The turndown service made our stay extra special. We can’t wait to come back!
Hunter Jones
⭐️⭐️⭐️⭐️⭐️ Our stay at Excellence Playa Mujeres was absolutely unforgettable! From the moment we arrived, the staff made us feel like royalty. The resort is spotless, beautifully landscaped, and truly lives up to its name — excellence in every detail. The rooms were spacious, elegant, and perfectly maintained, with stunning views and thoughtful touches everywhere. The food was outstanding across every restaurant — from gourmet dinners to beachside snacks — and the drinks were top-shelf and always flowing. What really sets this place apart is the service. Every single staff member went above and beyond to make our stay special, always greeting us with genuine warmth and smiles. The pools, beach, and spa were all incredible, offering the perfect mix of relaxation and luxury. We want to thank Alberto the beach waiter, Sergio, the bartender in the pool bar, and Cezar at the main bar! They made our stay that much better! If you’re looking for a romantic, peaceful, and truly indulgent all-inclusive getaway, Excellence Playa Mujeres is second to none. We can’t wait to come back! 🌴✨
Heidi Young
We arrived yesterday. Check-in was easy and the staff were all very friendly. This is our first time here and typically really enjoy purchasing the higher tiered services. So far the food has been what you would expect at an all inclusive. Entertainment has been nice. The excellence tier does not seem to get you really anything. In the evening the closest bar is on the second floor that has excellence tier beverages. This is inconvenient. You also cannot get an excellence tier bottle in your room without a charge. The grounds are beautiful and clean. Room is clean. Bed is average. Beach is beautiful. Service at the excellence tier beach is sub par. We have had to go to the bar on our own for refills. That is disappointing. We do tip, but this is not much of motivation for staff. The sweet lady that set me up on the beach was wonderful but unfortunately she is not able to get drinks. Hoping to enjoy the rest of our stay. Hopefully service will improve. Celebrating our 20th wedding anniversary. Can’t find ice maker. Update: this place is growing on me exponentially! I’m starting to learn the lay of the land. We moved to a different excellence beach location and it was night and day different, service was top notch! Came upstairs to the excellence lounge for a pre dinner cocktail and the bartender had my husbands drink ready before he even ordered. I got an old fashioned and it is amazing! Going to have dinner at the grill tonight. Update: I lowered my stars. We have reached out to voice concerns, no follow through. The food is great. Better than most all inclusive. The property is well maintained and beautiful! Do not bother purchasing the excellence level. We do this because we enjoy the perks of top shelf alcohol. They don’t keep the top shelf available. There is no excellence level pool that overlooks the ocean. Bummer! They say that the fridge in room is restocked 1x daily, that is not true. Asked for them to switch out house bottle of wine Merlot for Cabernet Sauvignon. That also did not happen. While there are a few stand out employees, they do not even out with the high number of people that don’t seem to really care. If your expectations are mid level service, then you will probably enjoy this place. If you are like me and are used to attentive staff, this is not the place for you. Remember you do get what you pay for! PROS: beautiful maintained property, great food, beautiful beach, clean CONS: inconsistent service, disappointing excellence level bar locations, no excellence level pool views, poor excellence level stocking of alcohol, absent concierge service with excellence level.
More...

BEST PRICE FROM Flight & Hotel
£2139pp
Nov 2025
£2289pp
All Inclusive
Dec 2025
£2479pp
All Inclusive
Jan 2026
£2859pp
All Inclusive
Feb 2026
£3019pp
All Inclusive
Mar 2026
£2879pp
All Inclusive
Apr 2026
£2819pp
All Inclusive
May 2026
£2749pp
All Inclusive
Jun 2026
£2619pp
All Inclusive
Jul 2026
£2669pp
All Inclusive
Aug 2026
£2379pp
All Inclusive
Sep 2026
£2139pp
All Inclusive

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