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Located In: Mexico

Dreams Sapphire Resort & Spa

Google Logo 4.3 Google reviews (5287)
Best Price From £1349pp
Nov 2025
£1549 pp
All Inclusive
Dec 2025
£1779 pp
All Inclusive
Jan 2026
£1539 pp
All Inclusive
Feb 2026
£1589 pp
All Inclusive
Mar 2026
£1549 pp
All Inclusive
Apr 2026
£1489 pp
All Inclusive
May 2026
£1419 pp
All Inclusive
Jun 2026
£1419 pp
All Inclusive
Jul 2026
£1479 pp
All Inclusive
Aug 2026
£1489 pp
All Inclusive
Sep 2026
£1349 pp
All Inclusive
Oct 2026
£1349 pp
All Inclusive
Nov 2026
£1649 pp
All Inclusive
Dec 2026
£1649 pp
All Inclusive
Jan 2027
£1809 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Preferred Club
Bars
Hotel Reviews
More...
Overview

Overview

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an ar...

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an array of tempting dining options, 568 elegant rooms and suites with beautiful tropical or ocean views, an extensive range of water sports and inviting swimming pools, guests also have the pleasure of the incredible Unlimited Luxury® all-inclusive package. With all your holiday needs catered for, you can let your cares drift away and enjoy the spectacular surroundings of the Dreams Sapphire Resort & Spa.

How far is the nearest beach?

Dreams Sapphire Resort & Spa is located next to the beach.

Distance from airport

Cancun International Airport is approximately 23km away from Dreams Sapphire Resort & Spa.

Pools
Bar
Spa
Wifi
Parking
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Accommodation
Deluxe Junior Suite Tropical View
  • Tropical view
  • Private, furnished balcony or terrace
  • King-size bed or two double beds
  • Full bathroom
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private, furnished balcony or terrace
  • Partial ocean view
  • King-size bed or two double beds
  • Two connecting Junior Suite Tropical View rooms
  • Two bathrooms, each with a separate shower
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Tropical view
  • Living area
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Indigo Ocean-Front
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Facilities

Facilities

  • Waterpark with 3 slides and a pool
  • Swimming pools
  • Adults-only Preferred Club rooftop pool
  • Children’s club (children must be fully potty-trained)
  • Teens zone
  • Fitness centre
  • Water sports, including kayaking, catamarans, snorkelling and diving (local charge may apply)
  • Family-friendly entertainment
  • Spa
  • 10 Restaurants including 5 a la carte
  • Cafe
  • Bars
  • Tennis
  • Beach football
  • Beach & water volleyball
  • Table tennis
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Nearby golf with discounted green fees
  • Meeting facilities
  • Wedding venue
All-Inclusive

All-Inclusive

The Dreams Sapphire Resort & Spa Unlimited Luxury® all-inclusive package includes the following:

  • Unlimited dining
  • Unlimited drinks
  • Best-in-class service
  • Wi-Fi
  • Endless entertainment

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Offering 10 restaurants: 5 à la carte, a buffet, a grill and a café and two reserved exclusively for Preferred Club Indigo guests. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Bluewater Grill

  • Grilled meats & seafood specialties
  • Serving breakfast, lunch & dinner (breakfast exclusive Preferred Club & Indigo guests)
  • Newly renovated

Portofino

  • Italian cuisine
  • Open for dinner

El Patio

  • Mexican cuisine
  • Serving dinner
  • Newly renovated

Himitsu

  • Asian cuisine
  • Serving dinner

Bordeaux

  • An elegant romantic French restaurant
  • Open for dinner

Barefoot grill

  • Casual grilled favourites by the pool
  • Serving from 11:30am - 5:00pm

Coco Café

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Late night bites available deli-style including the soup of the day, hot dogs, sandwiches, pizza, fruit and salad
  • Open from 6am – 1am

World Cafe

  • International buffet
  • Open for breakfast, lunch & dinner
  • Newly renovated

Gohan

  • Ocean view, rooftop bar sushi bar
  • Adults only for Preferred Club Indigo guests only
  • Open for lunch & dinner

Seaside Grill

  • Grilled favourites in tropical setting
  • For Preferred Club Indigo guests only
  • Open for breakfast, lunch & dinner
Preferred Club

Preferred Club

All of the Preferred Club Suites offer impressive tropical view and oceanfront suites, and the following additional amenities:

  • Preferred status and amenities
  • Private, Preferred Club location
  • Personalised check-in and checkout
  • Exclusive concierge service at the Preferred Club Lounge
  • Complimentary computer access in the Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary access to the hydrotherapy circuit at the Dreams Spa (one per adult, per stay, subject to availability)
  • Exclusive access to an adults-only Preferred Club pool (first come, first served)
  • Bali beds available at the adults-only Preferred Club pool (first come, first served)
  • Access to Blue Water Grill a la carte restaurant for breakfast (exclusive for Preferred Club & Preferred Club Indigo guests)
  • Pillow menu
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 55" cable TV
  • Nespresso Coffee Machine (select suites)

Preferred Club Indigo Section:

The Preferred Club Indigo Suites offers impressive oceanfront views, Preferred Club Indigo Villas are surrounded by lush tropical vegetation providing privacy and relaxation, plus the following additional amenities:

  • Preferred Club Indigo status and amenities
  • Enjoy exclusive check-in and checkout service
  • Exclusive concierge service
  • Preferred Club Indigo Two-Story Villas include dedicated butler service, ensuring a luxurious and seamless stay
  • Exclusive access to Seaside Grill restaurant serving a la carte grilled specialties (located adjacent to the villas)
  • Exclusive access to the adults-only rooftop amenities including: Adults-only rooftop pool with swim-up bar / Gohan sushi bar, open for lunch and dinner / Sky Bar serving delectable drinks and cocktails with a view
  • Nespresso coffee machine in each suite
  • Plus, all other amenities and services for Preferred Club guests throughout the resort
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold
Bars

Bars

Offering 6 bars and lounges, including a rooftop swim-up bar exclusively reserved for Preferred Club Indigo guests, serving premium brand domestic and international beverages ranging from swim-up to a nightly music lounge

Barracuda

  • Beach bar
  • From 9am - 5pm

Rendezvous

  • Lobby bar
  • Open fropm 10am - 11pm

Revive

  • Healthy juice and snack bar
  • Open from 7am - 10pm

Scores

  • Sports bar
  • Open from 2pm - 12am

Sugar Reef

  • Swim-up bar located in the main pool
  • Open from 10am - 5pm

The Reef

  • Preferred Club Only Pool bar for adults
  • Open from 10am - 5pm

Sky Bar

  • Rooftop bar with swim-up section
  • Preferred Club Indigo adult guests only
  • Open from 10am - 5pm
Hotel Reviews
Google Logo 4.3 Google reviews (5287)
Josh Hansen
The resort was beautiful. Can't complain about the vibe of the place. The staff were very accommodating. I couldn't be happier with the staff. However, if you book as preferred, expect to be hounded to sign up for a 2hr timeshare presentation. We unfortunately fell for it and the "no pressure" presentation took 20+ "nos" from us and we had to talk to 5 different people to finally have our "no" accepted. My family wasn't impressed with the food either. We were hoping for some authentic Mexican food, but the best food we had was off resort. Also, bring cash because it feels like tipping is expected.
Shy’Ora Tolbert
I can not recommend this resort to anyone. Here’s an overview of why: Overall Resort: I found the resort to be outdated and in need of upgrades. Particularly, the lounge chairs by the pool were rusted or molded. In addition, it is not really all inclusive. You have to “upgrade” to preferred to have access to basic things that should be included in a 5 star. That comes with no wrist bands or anything to denote “preferred”. I also noticed raccoons running around the resort and bothering guests. Spa: The spa did not have any fans to dry my manicure and pedicure. So, it resulted in me having half dried nails and feet and smudges everywhere. Service: I found the service to be lackluster. There was no one around to help. The property is quite spread out and very few golf carts available to help transport you. I ordered room service and asked for ice three separate times and no one ever came. I also asked for food from room service one night and they never showed up. The second night they showed up 3 hours later. When it was time to leave, we had to drag our bags across the wet ground to make it back to the lobby from the back of the resort. Food: The food options were scarce and the buffet was small. They asked about allergies but do little to accommodate them. I’m allergic to shellfish and one night, there was no chicken or even steak option available in terms of protein. On the occasions were chicken and steak were available, I ordered from the grill. Things were going ok until the cook dropped my tortilla behind the dirty appliances and picked it up and placed it on my plate. She also took utensils and banged them across the garbage and never cleaned them. Drinks: I’ve witnessed a bar tender pour water into my drink on one occasion causing it to taste watered down. On separate occasions across various bars, several people in our group complained of watery drinks. The cups and shot glasses were very dingy and stained and needed to be replaced.
Teresa Tree
Entertainment staff were all amazing. Portofino Italian restaurant food was 10/10 the chef my goodness wow so good!!! our server Giovanni was the best!!! Rooms were a great size and very clean. Resort was beautiful , great layout but the roofs NEED TO be updated ASAP! to many leaks creating unsafe areas… Cheers to the concierge staff Willie, Andres, Joshua were so attentive to making Sure I got daily ice for my fractured foot and I had a shuttle ride daily. Thank you. 🙏🏼 Over all a great 10 day honeymoon Thank you to everyone
Jarrad Cox
Extremely disappointing stay, this is NOT a 5 star resort. The rooms are run down and busted up, we spent extra for a jacuzzi upgrade which was broken so we had to change rooms. Other items were broken in the new room - the bedside table was hanging off the wall so badly we had to tape the drawer shut so it didn't keep sliding open unexpectedly in the middle of the night. Mirrors were disgusting, the ocean front water is murky and brown, you will not want to swim there. Restaurants all had very substandard food, the buffet was kinda passable but well below expectations. Cocktails all had a wierd gross aftertaste, like they were made with diet mixers/juices. The resort is so far from anywhere so you are basically stranded there. The only positive was that the hospitality and maintenance staff were nice and friendly. Save your money and go elsewhere.
H Draws
Beautiful resort with amazing staff and food. The rooms were spacious and clean, food and drinks were abundant and delicious, 5 restsurants plus the buffet, coffee shop and a sorbet parlor! The pool was large, clean and a great temperature. Definitely recommend getting the priveledge package, it includes access to a private bar with great ambiance and snacks, as well as breakfast a la carte at the blue water grill.
More...

BEST PRICE FROM Flight & Hotel
£1349pp
Nov 2025
£1549pp
All Inclusive
Dec 2025
£1779pp
All Inclusive
Jan 2026
£1539pp
All Inclusive
Feb 2026
£1589pp
All Inclusive
Mar 2026
£1549pp
All Inclusive
Apr 2026
£1489pp
All Inclusive
May 2026
£1419pp
All Inclusive
Jun 2026
£1419pp
All Inclusive
Jul 2026
£1479pp
All Inclusive
Aug 2026
£1489pp
All Inclusive
Sep 2026
£1349pp
All Inclusive
Oct 2026
£1349pp
All Inclusive
Nov 2026
£1649pp
All Inclusive
Dec 2026
£1649pp
All Inclusive
Jan 2027
£1809pp
All Inclusive

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