Centara Ao Nang Beach Resort & Spa Krabi

Viktorija Kozireva

We stayed here for our honeymoon, and unfortunately, the experience was disappointing. The receptionist was not very welcoming during check-in. I would expect a warmer and more professional check-in, especially when it’s a special occasion like a honeymoon. We also didn’t receive any congratulations or acknowledgment from the hotel. Of course, it’s not something necessary, but it would have been a nice gesture to simply say, “Congratulations.” The rooms are extremely humid and hot. You only receive one key card, and the air conditioner does not work when you are not in the room. So if you’re out all day, the room becomes very hot and damp. There is also no soundproofing. The bathroom is a joke — it’s dirty and smells terrible when you shower. The bathroom door doesn’t even close properly, and you can’t dry your hair inside because there is no plug. They only provide two large towels for two people. Usually, in a 4-star hotel, each guest receives a large, a medium, and a small towel. We also didn’t have any bathrobes. Our air conditioner was broken. The hotel sent a technician, who said he would fix it the next day. We asked if we could move to another room (even in a different price category). At first, they said no, but later mentioned they had one room available. We checked it, but it had mold and a strong moldy smell. When we told the hotel manager, he simply replied, “So, you will sleep in your room then?” Breakfast was exceptionally bad. The coffee tasted strange, and there was no lactose-free milk available. They had low-fat and regular milk, but both were left open and unrefrigerated near the coffee machine. The dishes were dirty, I had to look for a clean plate. The hotel staff didn’t monitor or take care of the buffet properly. One guest was openly coughing over all the bread, and another dropped fruit on the floor and left it there. The staff didn’t even clean it up. Overall, the personnel didn’t seem friendly or welcoming, most of them looked annoyed or uninterested. The hotel does not have any security at the beach. Non-hotel guests constantly pass through the beach area, pool area, and restaurants. It would be very easy for anyone to access the rooms.

Vishnu Reddy

Excellent location — the hotel opens right onto the beach, with plenty of bars and restaurants just behind, and Ao Nang Walking Street is only a short stroll away. Very convenient for exploring and enjoying the local vibe. The pools are fantastic, especially for kids with fun slides and clean surroundings. Rooms are spacious and well-maintained, though our block (6) was a bit of a walk. Staff are friendly and helpful. Breakfast buffet is decent but caters more to international tastes — typical Indian food lovers might find it less appealing, though multi-cuisine eaters will enjoy the spread. Do note that the hotel collects a caution deposit of THB 3000 at check-in, which is refunded during checkout. Overall, a great stay for families and those looking for a beachfront hotel with easy access to everything Ao Nang has to offer.

Lisa Young

We recently stayed at Centara Beach Resort in Ao Nang and had a wonderful experience from start to finish. After a long day of traveling, we were warmly welcomed with a refreshing cold drink, which was such a thoughtful touch. Check-in was seamless and easy, and our room was clean, spacious, and very comfortable for our family of three. The resort facilities were fantastic, with two great pool areas – one for children with a fun waterslide, and an adults’ pool overlooking the beach that was perfect for relaxing. Our daughter especially loved spending time at the kids club where she made new friends and enjoyed the activities on offer. Breakfast was included in our stay and offered a generous variety of food each morning. The only small downside was the coffee, but we discovered a charming café nearby called Truce Café, which became our go-to spot for our morning cup. The location of the resort was ideal – right by the beach, yet close enough to walk to plenty of restaurants and bars in Ao Nang. Throughout our week-long stay, the staff were consistently friendly, helpful, and attentive, which made our experience even more enjoyable. We would absolutely stay here again and would happily recommend Centara Beach Resort to friends and family looking for a great holiday in Ao Nang.

Nidhi Tripathi

The place is amazing, the staff is super helpful, and the rooms are big and super clean. Last time we stayed at Centara for three nights, we had a blast. It's right near the market and has a beach view. The breakfast buffet is really good, there's a mix of things to suit everyone's taste. I'm really impressed with how nice the staff is and how helpful they are.

Phil H

There are too many good things to say about this resort. It is situated right close to the beach with access to shops and restaurants. The service was outstanding, no complaints. Breakfast was included and there was plenty of great food to pick from. Even though it is a family resort, it was actually quite quiet at night. Make sure to check out the excursions nearby!