Royal River Luxury Hotel

Maddy Prince

Absolutely fabulous hotel – true adults-only luxury done right. Stunning setting, beautifully designed, and the staff… just wow. Nancy at breakfast needs to come home with me – she makes you feel like family from the moment you sit down. Exceptional service from start to finish. Can’t fault a thing. Already booking my next stay!

Kirsty Davies

Thank you all for a truly wonderful break. So much has been said about the beauty, comfort and peace at Royal River and we agree wholeheartedly. We particularly want to thank the teams looking after everyone. They are without exception attentive and caring, we’d particularly like to thank Alejandro, Sid and Jenny, and there were many others (who’s names we can’t remember - sorry!) who were friendly and very efficient and took a personal interest in our comfort. Breakfast is absolutely delicious and has a very varied choice. So, a big thank you to everyone, we’d also like to give a particular mention to Lydia, she’s doing a very fine job of overseeing a beautiful hotel and creating a uniquely luxurious and special atmosphere, we can see how busy she is, but she’s very engaged with her guests and committed to excellence. She has the personal touch and that makes a difference to the quality of care across the board.

D F

Our stay at Royal River in Tenerife was truly unforgettable. The décor and ambience are amazing, creating such a luxurious and relaxing atmosphere. The food was consistently very good, and the staff were attentive, professional, and always ready to help, nothing was ever too much trouble. A special mention to Diana and Karlenys for our couples massage, which was a highlight of our trip. Jenny at dinner also deserves recognition she was such a pleasure to talk to. On our second day, we even received a thoughtful call from Lydia to check we were doing well, and that all our dinner reservations were booked for us every night of our stay. The WhatsApp feature was also excellent, available 24/7 and always accommodating. We loved the different dining options. We ate at the Top Brasserie, Pineapple, and the sister hotel La Jardine, they each offered a varied menu. Our villa was spotless, beautifully designed, and had everything we needed. It was the perfect place to relax, recharge, and truly rejuvenate. Villa 39 had views of the mountainsand golf course such a great view to wake up to. The infinity pool was warm enough to swim and relax in day and night. The violinist at breakfast was a lovely touch, and the pianist and singer at La Jardine added to the wonderful atmosphere.

Johan

We stayed at Royal River for 8 nights and very much enjoyed our stay. We had a river access villa, which was definitely a highlight. A large private outdoor area with sunbeds, sofa area, table and chair where we enjoyed room service and other places to relax made it a very relaxing and enjoyable place to spend time enjoying the good weather. The private pool access and then the actual river area was very nicely presented and heated, so it wasn't too cold. Although there were other guests at the hotel, it never felt busy, and we hardly ever encountered anyone while cooling off in the river pool. We stayed on a half board basis, and the hotel offers a French restaurant with a fairly large and varied menu for dinner. They also held speciality dinner nights, one being a bbq and the other an Asian dining experience. These two nights were a highlight for us during our stay. The breakfast buffet was served daily and had a good selection of different foods, including fresh made crepes. The spa was very nicely presented, and the treatments were of a high standard. The spa facilities were also very nice and a small hotel style gym was a nice addition, they limit the number of people who can use it at any one time so it is never too busy. The service by the staff was of a very high quality and we would like to say a special thank you to Maria who was our housekeeper during our stay. She was always friendly and very helpful. The only minor negatives we had of our stay was that some of the food quality was not quite up to the 5 star level that you would expect. Especially the lunch menu which for us was a little bit lacking in both quality and choice. The hotel location is fairly remote in terms of the immediate surroundings, but this did not impact us as we were very happy to spend our time relaxing in our private outdoor area and at the different areas/pools at the hotel. Would highly recommend and look forward to a return visit in the future.

Karen Smyth

My daughter and I have just returned from this absolutely amazing hotel. Having originally asked for a Pool Villa, on arrival I realised a Lagoon Villa would suit us better - the switch was achieved with astonishing ease and absolute good grace from all the staff involved. For 8 days, we luxuriated in the most comfortable and peaceful hotel we have ever stayed in. Everywhere was spotlessly clean and well maintained. Food was delicious and plentiful. The staff were all wonderful - we didn’t manage to get everyone’s names, but (with apologies for spelling mistakes) special mention to Stephane (who made us feel like long-time friends), Daniel, Daniela, Nancy (who went out of her way to speak Spanish slowly enough so my daughter could understand and respond!), John, Alejandro (who made us laugh so much), Alex and the fabulous petite girl with the chignon hairstyle who worked in the restaurants (she never failed to be happy and welcoming, and took the time to extend my daughter’s Spanish vocabulary every day!). This was our first visit, but it certainly won’t be our last!