Pegasos Beach Hotel & Resort

W D G

Not a 5 star hotel, at least not yet anyway. We stayed in a room that had recently been refurbished, possibly refurbished by blind children but we can’t verify that & can only base it on the standard of finish. Arrived to hairs in the sink, a dirty toilet, stains on the carpets in corridors. Two lifts in the whole hotel, expect a long wait at breakfast as it’s a max 6 people per lift, or 4 people if you read the sign in the lift. Food was ok, but not great. No fresh orange juice at breakfast unless you pay €2? Other options are fizzy drinks, watered down orange, water or hot drinks. Staff are mostly fine, but don’t really care about guests, at least that’s how we felt when we approached them. Beach is nice, water is clear, pools are fine, sun loungers are very comfortable. Basically everything within their control can be made so much better, needs time and investment. Need better people running the hotel and need to stop claiming they’re a 5 star hotel when some of the rooms are basically 3 star.

Margaret Princess

We were in the hotel at 17th from October until 23rd. Room 320. We have to say this is one of our best holidays. ALL staff is very friendly. I was positively surprised. We stayed in few 5star Greek hotels and staff here is simply amazing. Room-small but new and very clean. Hotel cleaners made great job! Reception always helpful-especially Regina and Nicholas. Restaurant-nice food, good selection Only coffee was Horrible…it should be changed because it’s a star hotel…. Pizza delicious, crepes nice, gyros bar poor. We used Elia restaurant once. Food delicious. We were served by lovely gentleman with grey hair. He was so professional. I recommend everyone to try 2400 wine-so nice. Beach bar great. Boys very friendly and kind. SPA-Maria was wonderful with such a great knowledge. She recommended me 2 treatments. Face-ice mask and Cretan massage. It was superb. All the girls so nice. ONE thing to change is FAR to loud. Staff room next door where staff having argument in Ukrainian language or you can hear people coughing next door.Really bad. VIEWS are beautiful,BEACH clean, WATER clean, Overall HIGHLY RECOMMEND!

Dominika Kubok

I loved every second of the stay in Pegasos Deluxe Beach Hotel. The staff members were all super friendly and helpful. The food was just excellent - a lot of variety and tasted great. The room was spacious, clean, modern and overlooking the beach. The resort offers a range of amenities for both relaxation and recreation. The outside gym with sea view was a blast! Evening animations were so much fun. Wi-Fi throughout the property was reliable and reasonably fast. Shout out to Dimitris - so wonderful and so helpful.

רון משען

Very recommend hotel. i booked all inclusive deal with a sea view The room was comfortable with a small balcony, amazing view of the pool and sea. The hotel has 5 pools and a small water park. A private beach with lots of beds and umbrellas for free use by hotel guests. The dining room is large and not felt crowded at any stage of the meals. The food is very tasty with a very large selection of food and desserts. No one will come and not find something to eat, a really huge selection. Cold and hot drink machines, a beer tap and a wine machine. The wellness complex has a large bar that offers cocktails, beers, hot drinks and more. There are also stands for shawarma, sausages, crepes, ice cream, Belgian waffles and natural drinks. The hotel staff is very nice and responds to every request with a smile. We had a perfect experience.

Joanna Władysz

We stayed at the Pegasos hotel in the middle of September The room was small, but clean and had everything needed. Shampoo had a lovely smell and hair conditioner provided by the hotel really smoothed my unruly hair 😅 the dryer at the balcony could he a bit bigger, as it was difficult to fit there two beach towels and bathing suits. Also, I believe changing room TVs to smartTVs is worth considering, as youtube/netflix access in hotels is becoming a standard now. Common areas like reception, main bar or pools are really beautiful now! Having seen the videos from last year or two, we can see an enormous change, and for the better. It is stunningly gorgeous now. The main restaurant was clean and the staff was really nice and friendly. Food variety could be a bit better, but morning omellettes were a must for us - simply delicious! Pizzas, pitas and crepes served by the pool were amazing as well - in fact, we loved them so much we often chose them instead of lunch in the main restaurant. Both pool and main bar were also really nice, the staff was great. Food in Elia restaurant was generally good, starters, salads and desserts were simply amazing. Main course was a bit worse, we both chose steaks and they were unfortunately cold. I feel like there aren't enough waiters and waitresses here and that caused the issue. Pools were really clean and pretty, water was not really warm though. Sunbeds are really comfy by the pool, little less by the beach, but they are also nice. Sun umbrellas, both by the pool and on the beach, are too small though, it's really difficult to have some shade on your sunbed. The beach is very pretty, with amazing views and wonderfully warm sea. I do recommend having swimming shoes though, but you can easily buy them in the nearby shopping centre or somewhere in Faliraki. The garden of the hotel is stunningly beautiful, with many flowers and plants. We loved it! Common bathrooms are also clean and well-maintained. Evening animations at the hotel were really enjoyable here, every performance was amazing and really worth seeing. The hotel is outside of the town of Faliraki, but the bus stop just in front of the hotel makes up for it. Tickets for buses are pretty cheap, so I definitely recommend traveling through the island that way. Overall, we deeply enjoyed our stay in the Pegasos hotel. The views, sea and amazing staff made our stay here a dream come true. Thanks to all of the people working at the hotel, amazing job!