Centara Reserve Samui

Trina C.

Centara Reserve Samui is by far the best of the best, a true 5 star resort that deserves every bit of its luxury reputation. I celebrated my milestone birthday here in end of August, and it was simply unforgettable. From the moment we arrived, the staff made us feel genuinely welcomed. Check-in was smooth and warm, and everyone we met was professional, kind, and thoughtful. They took time to explain all the facilities, ensuring we had everything we needed for a perfect stay. Our room was absolutely stunning, with an amazing view, luxurious details, and immaculate cleanliness, moreover, full of surprised small details in the room. Every corner was spotless, which truly impressed me!! The atmosphere felt both elegant and comfortable, making it hard to leave the room! Breakfast each morning was another highlight, a wide variety of fresh selections served with a breathtaking ocean view. I also loved how beautifully they maintain the beach; the sand was extremely clean, you could see no trash but tiny shells beneath your feet. What truly made our stay exceptional was the warmth of the entire team. From the first minute to the last, they made us feel so special. A heartfelt thank you to everyone, especially Ms. Natty and Ms. Sandy, for their kindness and professional care during our stay. We’ll definitely be back to this little piece of paradise.

Orange

One of the best hotels I’ve ever stayed in! The service here is truly exceptional — every staff member is attentive, warm, and genuinely cares about your comfort. They even surprised me with a complimentary room upgrade from the Deluxe Ocean Room to the Reserve Pool Suite for my birthday, which made my stay extra special. The hotel has a convenient app where you can easily message the concierge for any requests or to book activities — super user-friendly and efficient. I also loved their daily surprise treats, which you can request each day. Another thoughtful touch is that all minibar snacks and drinks are complimentary and replenished daily. Poolside service is equally impressive. Guests can bring their own snacks, food, or drinks, or order directly from the bar. Staff are always ready to assist — offering bottled water, setting up your sunbed, and even adjusting the large umbrellas to provide more shade when needed. Everywhere you go, you’re greeted with smiles and polite bows, which adds a lovely touch of hospitality. Breakfast offers a generous spread with plenty of options, though the menu stays mostly the same each day. The property has two swimming pools — one exclusively for adults and another open to everyone — plus a fun water play area for kids (note: no lifeguard on duty). The beach is conveniently located just outside the resort. While it’s more suitable for strolls than swimming during monsoon season, it’s still a beautiful and peaceful spot to relax. Overall, this hotel exceeded my expectations in every way. Clean, comfortable, and full of thoughtful details — I’d absolutely return and highly recommend it to anyone looking for a relaxing and memorable stay!

Martin Lee

visited today with my wife and baby as we had been recommended to visit here by our Air BNB host. We arrived and the entrance was impressive and looked great. Until we got hit with a £90 / $110 / 175 ASD The pool and surrounding areas were nice but the resort fee not being deducted from your food and drink / no min sending would put me off visiting here as a guest. Food was good but no better than other nice resorts on the area. I would recommend the DECK for a grat day out with no entrance fees that are ridiculously high . I only paid it because our 1 month old baby had just fell asleep in the stroller and did not want my wife to moan.

Ben vG

A great experience, overall enjoyed it very much. The staff is very welcoming and accommodating, but doesn’t always fully understand the English. So sometimes you get what you ask for, and sometimes you get something else. Keeps the element of surprise going. It’s very well located, close to the main center (walkable), but not too close (noise wise). They have direct beach access from the pool area, which is great for families who want to half/half it. The breakfast is huge, all fresh and constantly replenished. Would definitely return there!

Rena Levy

This is our second time to Samui and we loved every second of it. The hotel is stunning, rooms are great and the location is fantastic- beautiful relatively quiet beach but when you leave the hotel main entrance your right in the middle of the shopping location. You get the best of both worlds this way. We stayed for 10 days and could have easily stayed longer. Highly recommend for families with kids as the kids club staff are fantastic. Would love to come back and stay again. Highly recommend this hotel.