Waldorf Astoria Lusail, Doha

Stephanie

The customer service here is so great. Our room attendants NAVEEN and ASHIK has been amazing as our room is always done on time, clean, and refreshed with supplies. The room is beautiful, the view is amazing, and the amenities are top notch. The morning buffet is also very good. With many choices, great cooks, and amazing service. There is a sense of security from the moment you enter. I absolutely loved my stay. Thanks to my travel agency @StarSoiree for another fantastic destination and great choice in accomdations.

M K

Our family had a wonderful stay at the Waldorf Astoria (bywater Doha). The staff were incredibly welcoming and went out of their way to make us feel at home. Special thanks to Farjhat and Thon for their outstanding help and kindness throughout our visit. The rooms were spotless, comfortable, and perfect for our family. The pools were fantastic, and the lifeguards were friendly and accommodating. The pool staff went above and beyond to ensure we were comfortable — our 4-year-old especially loved their warmth and company. A special mention to Brian for his big smile, kind heart, and personal touches that made us feel so welcome. Lovely Charlie from the beach staff reminded us of home and it was nice to see him enjoying work away from him. The restaurant team was equally impressive — professional, attentive, and genuinely friendly. Jasurbek and Tracey made breakfast a joy each morning, taking great care of us and engaging so sweetly with our 4-year-old. We truly appreciated the thoughtful service from everyone at the Waldorf Astoria and can’t wait to return!

Sumeya Moosa

An absolutely gorgeous hotel. Lovely food and service from all. Not enough water slides to entertain the older children but they still enjoyed themselves nonetheless. An impeccable service frm David and Charlie at the beach. They couldn't be more friendlier and helpful. Brilliant guys. Ben at Valet, an absolute legend. These guys are a credit to you!

Osman Ali

I stayed at the Waldorf Astoria for one week in October 2025, and everything about my experience was absolutely outstanding from start to finish. From the moment I arrived, the service was warm, professional, and efficient, setting the tone for a truly luxurious stay. The room was incredible — beautifully designed, spacious, and maintained to the highest standards with a gorgeous view. Housekeeping did an excellent job every day, ensuring everything was spotless and perfectly arranged. Breakfast each morning was a highlight, with a wide variety of delicious options and impeccable presentation. The staff were friendly and attentive, making sure every detail was perfect. The pool area was another standout feature. The pool staff were extremely attentive and professional, creating a safe and relaxing environment throughout the day. A few members of staff (of whom I managed to note names) went above and beyond to make our stay even more memorable. Wasim from the valet team was exceptional, he went out of his way to collect an item we had accidentally left behind in the room after we had already checked out and sitting in the taxi. Kevin, also from the valet team gave us some great tips when we visiting pearl island. Ratesh at the front desk was very friendly and helpful throughout our stay, and Angelika from housekeeping made a lovely gesture by giving my daughter a bookmark with a lovely note after noticing how much she enjoyed reading. Those personal touches truly set the Waldorf Astoria apart. Overall, my stay exceeded all expectations. The combination of comfort, cleanliness, outstanding food, and exceptional service makes the Waldorf Astoria a hotel I would return to in a heartbeat. Highly recommended for anyone seeking a truly five-star experience.

PHANA ACHUAN

Amazing Hotel with Excellent Staff We went here to celebrate our daughter birthday. Knowing it’s her birthday, the staff from breakfast restaurant, pool and kids club were went over and exceeded our expectation / imagination. They were a lot of singing Happy Birthday songs, cakes, gifts from them. My daughter said it’s her best birthday ever. Definitely will come back again for any celebration. 1. Reception / Welcome Guests Team - Thank you for welcome gifts. 2. Bywater Breakfast Restaurant - Thank you Chef Ahmad, Tina and the team for surprise cake and singing happy birthday songs. 3. Pool and kids water park staff - Thank you for endless candies, happy birthday songs and surprise cake. 4. Kids club - Thank you Nishara, Sheena, Han, Gilado, Kris and the team for spending time entertaining birthday girl, whole day happy birthday songs, cake and gifts.