Tonga Tower Design Hotel & Suites

Charlotte

Not a very nice hotel. Room was fine. Air con didn’t always work (didn’t matter too much because it wasn’t too hot). Bathroom has minimal privacy and no lock on door. Food was disgusting and it was the same day in day out. Cold, repetitive and boring. The restaurant looked very run down, white walls, white furniture (reminded me of a hospital). They were really slow at cleaning the tables, walking round trying to find a seat you’d find more dirty than clean ones. They just re use the water jugs that they put back off tables which i think is so unhygienic. Lifts were always busy (14 floors). Not the nicest area, not much to do.

L I

A lovely hotel (clean and tidy) the staff are friendly and helpful ( a few miserable ones) In the dining hall we had to wait ages for drinks. The food was nice, sometimes the same each night. A few theme night. The pool area was always clean. NOT enough sunbeds for the amount of guests, and people saves sunbeds and don't arrive till late in the day. Entertainment staff seemed nice (didn't really have much to do with them - apart from aqua dance/fit) Location is brilliant, only a less than 10 minutes walk to the beach. Local to bus stops for local transport and the ting ting train.

Alex Van

Actually, a very nice hotel! We had a great stay overall. Just a few small points to be aware of — none of these were dealbreakers: 1. The bathroom has semi-transparent glass doors, so privacy is limited. 2. It’s about a 10-minute walk to the beach — manageable unless you expect beachfront access. 3. Elevators can get a bit busy (14 floors), but we never waited more than a couple of minutes. 4. Sunbeds get reserved early with towels — a cultural habit. The hotel allows this only after 8am, which seems like a fair compromise. 5. Hotel parking is limited and often full, but there’s plenty of free public parking just outside — so it was never a real issue. On the positive side: Half board was excellent, with tasty, varied meals and daily specials. Rooms were spacious and clean, AC worked well, and there are several pools to choose from. Overall, we had a great time and would definitely recommend it!

Nick Jay (Nj88)

If I could have the option of 0 star I would disgusting human beings the staff are & also like to shout at children & are not willing to call you a taxi when your 2 year old child is in hospital with sepsis. Stuck in a foreign country & also they mithered about late check out when I was back & forth in taxis with my 7 year old boy constantly up & down the hospital. Popping back the hotel for clothes ect. Disgusting hotel & the rudeness is unreal. Like to shout at children also & staff are very rude and arrogant. We have 2 holidays every year for the past 15 year & this place is by far the worst hotel weve stayed at. I would try zafiro can pickafort hotel opposite much better hotel in our experience.

Sophie Kerr

We recently have stayed at Tonga Towers, and I can honestly say it was one of the most memorable experiences we’ve ever had — largely thanks to the phenomenal entertainment staff and the amazing kids club team! From the moment we arrived, the energy and warmth of the entertainment crew was infectious. Every single staff member was friendly, welcoming, and genuinely passionate about making every guest’s stay unforgettable. They truly went above and beyond every single day. But what stood out the most for us was the children’s kids club. They couldn’t wait to go each morning and that says everything! The team created a magical, safe, and fun-filled environment packed with creative activities, games, performances, and even mini disco shows. The staff were not only incredibly talented but also so kind, patient, and engaging with the children. You can tell they love what they do. The evening entertainment was also great — with something for everyone. Live shows, music, games, and dancing kept the atmosphere lively and enjoyable. The talent among the staff was genuinely impressive, and their passion really shone through every performance. If you're a family looking for a hotel where your children will be entertained and cared for by outstanding staff while you also enjoy some relaxation, look no further than Tonga Towers. Huge thanks to the entire entertainment and kids club team — you made our holiday so special, and we can’t wait to come back!