Taj Exotica Resort & Spa Goa

Lingam krishnan

Had a fantastic experience here! The location is absolutely perfect—just a short walk to a private beach, which made the stay feel extra special. The overall atmosphere was peaceful and relaxing, and the place was very well-maintained. Everything from the cleanliness to the comfort exceeded expectations. The only area that could use some improvement was the food—it wasn’t quite up to par in terms of taste. That said, everything else more than made up for it. I’d definitely recommend this place for anyone looking to unwind in a beautiful setting!

Prachi Sharma

We had an absolutely wonderful stay at Taj Goa! 🌴✨ The property is stunning, beautifully maintained, and surrounded by serene views that make it feel like paradise. The staff was extremely warm, attentive, and always went the extra mile to make us feel special—Taj hospitality truly never fails. There are thoughtfully curated activities throughout the day such as morning yoga, shell painting, and sunset rituals, which add so much charm to the experience. The rooms were spacious, comfortable, and designed with great attention to detail. Overall, it was a perfect blend of relaxation and unique experiences. Highly recommend Taj Goa for anyone looking for luxury, comfort, and unforgettable memories. ❤️

PahadiBoy

Went there for an office event. Liked the property as it was closer to the beach slightly away from main traffic of the city. Liked the quietness and peacefulness of the place. One could walk inside the property and enjoy the nature. Beach is connected to the property so it was easy to go the beach. We played some Frisbee games as well at the beach. Overall it was a nice experience. If you can afford and plan in advance, you should visit here once.

naresh mohan bharti

Dear Taj Exotica Goa Team, I recently stayed at your property for 3 nights and would like to share some honest feedback regarding my experience. 1. Check-in Experience – Highly Disappointing • While we were welcomed in a traditional Goan style, the check-in process quickly turned unpleasant. • Despite one night already being paid in full and credit card details shared in advance for the remaining stay, I was repeatedly asked to make payment on arrival. • I had clearly mentioned that I would settle the payment in the evening using vouchers. However, the staff member kept insisting on immediate payment and requested to see my vouchers on the spot, even with my kids accompanying me and visibly tired after travel. • It was not only unprofessional but also intrusive — he took photos of my vouchers including the PIN, which raises serious concerns about security and privacy. • Eventually, after much back-and-forth and escalation to a senior team member, we were allotted our room — after a delay of more than 3 hours (we arrived at 12 PM and got our room only around 3:30 PM). This kind of behavior was shocking, especially coming from a Taj property. Having stayed at various Taj hotels before, this was the first time I felt such a lack of grace and professionalism. 2. Room and Property • The property itself is vast and beautiful, offering a serene and peaceful environment ideal for a family vacation. • The rooms were decent and aligned with expectations. 3. Restaurant and Dining Experience – Needs Major Improvement • The breakfast spread was subpar, barely matching even a 3-star category. The options were limited and not thoughtfully curated. • Dinner was extremely disappointing — the food lacked flavor, and there was no authenticity in taste. • The restaurant service was inefficient and unprofessional. For basic things like a clean table or a glass of water, we had to repeatedly chase the staff — at times even the restaurant manager. • The attitude of some staff members was arrogant, which is not what one expects at a luxury resort. • However, I must appreciate the staff at the beachside restaurant, who were warm, courteous, and attentive. 4. Overall Hospitality and Staff Training • There is a noticeable gap in hospitality standards at Taj Exotica Goa compared to other Taj properties across India. • It appears that the local management may not be upholding the core Taj values that we, as loyal guests, have come to admire. • Hospitality is not about cost — it’s about attitude, training, and respect. A warm greeting or polite conversation doesn’t cost anything, yet it makes all the difference in guest experience. • I strongly recommend that staff be provided with better training, especially in handling guest check-ins, privacy protocols, and overall service standards. 5. Value for Money • Given the premium pricing of the property, the overall experience did not justify the cost. • In fact, we noticed several nearby properties offering similar or better service at a much more reasonable rate. In conclusion, while the property has its natural charm, the service quality and hospitality standards fell far below expectations. I sincerely hope that you will take this feedback constructively and work towards delivering the level of service that Taj is known for

nik shan

Stayed for 3 nights, 4 days at Taj Exotica, Goa — beautiful property, amazing location, with a few suggestions The sea view rooms were excellent — spacious, clean, and luxurious. The resort's location is unbeatable, easily comparable to St. Regis, and much larger and more scenic than Holiday Inn. The staff throughout the resort were warm, polite, and always greeted us respectfully, which made the stay feel truly premium. Dinner service was exceptional — we especially loved the dinner buffet and the Portuguese restaurant. The food was delicious, though we found the staff at the Portuguese restaurant to be a bit less welcoming than elsewhere in the resort. That said, there are a few things that could be improved: The breakfast buffet was surprisingly limited for a 5-star resort —items like porridge, Kanji being there in breakfast 🥲 but not even a basic chicken curry. asked for a chicken sandwich which never came.. But they did pack us food for travel while leaving the hotel. Service during breakfast was slow, likely due to being understaffed, which led to delays even for simple requests like cutlery or tea. The fruit bowl in our room was never replenished after the first day, which felt like a small oversight. We also weren’t informed about the complimentary experiences like daily yoga — we only found out after checkout. Baby food was on point freshly made and delivered to our room, Thank you very much for that. Still, the dinner staff were much more attentive, probably because they had more people on duty. A suggestion: if more staff could be allocated to breakfast service, it would balance the experience beautifully. Overall, a wonderful and relaxing stay, and I’d definitely return — just with hopes of a bit more polish in the breakfast and communication areas.