Sunrise Alma Bay

bulzy23

I want to start by saying this resort is absolutely stunning. The pool, the sea, the rooms and public areas are nothing other than beautiful and clean. The pool is huge and has different depths so the kids and adults can play and swim without being out of their depth. The staff are so wonderful, especially the guys in the bars and the room keeping department. The real heroes are the staff like Mohamed in the pool bar who runs around all day to get you drinks so you don't need to get up (so tip this wonderful man) and the other barmen in the bar near reception. They are all so wonderful. There aren't a lot of sunbeds but if you get down to the pool at 8am you will get whichever ones you want. The only downside, is the food. There isn't the greatest selection and if your kid is fussy and will only eat chips, pizza and chicken nuggets, then this resort is NOT for you. All in all though, this resort is an utterly wonderful, happy and joyful place with amazing weather, amazing staff and amazing facilities so I highly recommend. And if you have a late flight, the hotel allow you to stay onsite and use the facilities inc food and drink. And for an extra charge of 30€ you can keep your room until pickup time. Thank you to all the staff who made mine and my families trip so memorable. Also, check out wild safari for quadding and speak to the Panorama Submarine guy and go out and see the corals, fish and go snorkelling! Truly wonderful experiences all round!

Faith Griffiths

Overall the resort is fantastic, the waiters are fabulous, they can't do enough for you. It is important to tip them a few Egyptian pounds, in note form as coins can't be changed in their banks. The resort has a red flag system when sunbathing at the pool and beach, which is meant to stop the dive guys and spa, beauty guys from selling their products, the system doesn't work, we were still hassled by them! On arrival we were told we had booked a junior suite which didn't have 3 beds, even though our room was booked for 3 adults. The manager said he would give us another bed in our room for free, which was funny as we had already paid for a holiday for 3 adults, so we accepted the extra bed. The bed never appeared in our room, it was fine as 2 of us shared a double bed but we needed to ring reception for an extra set of towels for the extra person. The day before checking out we requested a late check out and were told there was a charge, we said we didn't really want to pay as we hadn't received the extra bed. The next day we discussed the charge with the manager who said we needed to ring reception for the extra bed and because we didn't do that he assumed we didn't want it, he didn't state this, he said he did, the room was an extra £26 for a late check-out. Apart from this we can't fault the resort. The food was plentiful and tasty. There is 2 a-la-carte restaurants, which can be visited as many times as you want during your visit. We visited the Asian restaurant and the meal was beautiful. The beach at the hotel is clean, with a lifeguard on site at all times. There is lifeguards on duty at the pool at all times. A beautiful resort with fabulous staff.

Frank McCaffrey

Check in process excellent, room excellent,housekeeping Mohamed 1153 was excellent and assist to your company, bar staff excellent, food ok always found something to eat a la carter good just slow down food in Italian. All staff very friendly and always had a smile on their faces.

Victoria S

We stayed One week All inclusive at the Sunrise Alma Bay Resort in Hurghada. The resort was kept clean and maintained throughout. The employees were all very friendly and professional, full of smiles and they went above and beyond to make the holiday feel extra special for our toddler, greeting her, making her laugh and surprising her with balloons etc. The food was plentiful, fresh and well presented with different themes and options each evening. Breakfast had more of a limited selection but this was to be expected because it’s a smaller resort. Our room was the Mega Family room with a balcony and pool/sea view and we were very pleased with this. The room had nice decor, ample space to store clothes and luggage and the bathroom had a shower and was well stocked with toilet paper and clean towels. The room had a safe and a mini fridge stocked with complimentary cans of pop. Our toddler loved the kids section in the pool and we spent a lot of our time in the sea and along the private beach. Our toddler was very fond of dancing, music and the stage and she adored the lovely lady who organised the mini disco every night. Overall we had a brilliant time and would return again, thank you.

Judith Grizné Csémy

Alma Bay Resort Hurghada We spent 2 weeks at the hotel. The atmosphere of the hotel is calm, pleasant. The staff is excellent in every way, helpful, kind and cheerful. The rooms are large enough, the kettle, coffee and tea are useful in the morning. The daily cleaning is excellent. The pool is cozy and large. It is easy to enter the sea, not too rocky. The restaurant has a wide selection of food. In addition to the main restaurant, you can book 2 thematic restaurants (Asian, Italian). The hotel gardens are beautiful, tidy, with wonderful flowers, trees, palm trees. The service providers (massage, beauty salon, Dr. Fish...etc.) are not intrusive. The hotel staff are all helpful and kind. Thanks to all the waiters named Ahmed at the Island bar. Thanks to the elderly but always smiling Ahmed, who helped the bars, the festivals and everyone else all day as a delivery man, cleaner, dishwasher. Thanks to the gardeners for the beautifully kept gardens, flowers and trees. Thanks to Ali the lifeguard for his attention. Thanks to Chef Mahmoud and his colleagues and all the kitchen staff for the delicious food, the wonderful decorations and hygiene. Thanks to Mr. Wale the night manager for his kindness, the beautiful room, his helpfulness and all his kind words. Thanks to Mr. Ibrahim the hotel manager for his helpfulness and for running the hotel properly. Thanks to the staff at the main entrance and the main building gate for their kindness. Finally, we would like to thank all those who contributed to the perfection of our holiday. The only negative thing about the hotel is the currency exchange. Unfortunately, the machines in front of the hotel do not exchange money and we were not able to exchange money at the reception on any occasion. This would be a good thing to change. We couldn't use the Wifi in the hotel, and there was no internet even after connecting. This would also be a good idea to improve it so that the Wifi can be used in the rooms as well.