Kempinski Hotel & Residences Palm Jumeirah

Sven “swiss blue” Heller

We stayed seven nights end of October as a family in a 450 m² suite with four bedrooms, large living area, and a balcony with a private jacuzzi. The space itself was impressive, but the entire hotel and suite are quite outdated — from the “golden” décor to the lack of basic 5-star technical features. No USB or universal outlets, no desk to work from, and even no bathroom plug for a hairdryer. Charging devices meant crawling behind furniture — far from convenient. The biggest issue, however, is the atmosphere: the hotel tries to be everything at once — a party venue, a family playground, and a luxury retreat — and fails to balance it. Loud DJ music and pool parties dominated from Friday to Sunday; even indoors, we could not escape the noise. After complaints, management moved us to a quieter villa, which was appreciated, but the same outdated setup remained. On weekends, outside guests were allowed to use the pool and beach, making the hotel overcrowded and uncomfortable for paying residents. Summary: Ideal for families or guests seeking entertainment and a lively environment. But for those expecting calm, refined beachside luxury in true Kempinski style, this property disappoints. The staff did their best, but even excellent service cannot mask an aging and noisy hotel.

Amelia Sklavounou

This hotel is a Paradise! Every time I visit I have such an amazing time. I had my lunch in Villamore and everything was delicious: greek salad! Steak with truffle and the dessert was wow. The service is also impeccable

G

We had an amazing experience at the Kempinski Hotel on the Palm in Dubai. From start to finish, everything was just perfect! A special shoutout goes to our room cleaners, who truly went above and beyond every single day. Our room was always spotless, and we were consistently provided with fresh water, delicious fruit, and thoughtful touches that made our stay feel extra special. Mojib, Ramandeep and Sadik’s attention to detail and kindness really stood out, it’s rare to find such dedication and care, and it made a big difference to our overall experience. The hotel itself is stunning, the staff were friendly and professional, and the location is unbeatable. We can’t wait to come back again! Thank you Kempinski and thank you, Sadik!

Елена Лазуткина

I had a wonderful time at Kempinski Beach Club in Dubai! The atmosphere is incredibly relaxing and comfortable, with soft, unobtrusive music that sets the perfect mood without being overwhelming. The food was absolutely delicious — every dish was fresh, flavorful, and beautifully presented. The pool area is spotless and well-maintained, offering a peaceful place to unwind and cool off. I was also impressed by the stunning views and the beautifully landscaped grounds — everything is so clean, green, and thoughtfully designed. Overall, it’s the perfect spot to relax, enjoy great food, and take in the beauty of Dubai in a luxurious yet laid-back setting. Highly recommend!

Lorela V.

Spent the day at Kempinski The Palm and it honestly felt like a mini vacation without leaving Dubai. The pool area is pure bliss ,spacious, serene, and with stunning views of the Palm. Lounging under the sun with attentive staff bringing chilled drinks made it the perfect summer escape. For lunch, i headed to Villamore, and it was the highlight of the day. The Mediterranean-inspired menu is fresh and full of flavour. From the vibrant starters to the beautifully presented mains. The atmosphere is chic yet relaxed, with that breezy seaside vibe that makes you want to linger a little longer. If you’re looking for the perfect mix of relaxation and indulgence, a pool day followed by lunch at Villamore is hard to beat.